What to Do With Mail from Previous Tenants - Guide for Landlords

You might think that your duties as a landlord are over once a tenant has moved out. But what if you are handed mail addressed to them? Is it okay to throw away the letter or read the contents? Both options should not be taken to avoid facing legal issues.

You can forward the letter to the tenant if you have their current address. However, if you don’t have information about their new address, this can be a problem for landlords.

This article will guide you on how to manage mail intended for former tenants. It will also offer tips on how to avoid encountering this issue again.

How Can I Prevent Former Tenant Mail?

The following strategies can assist you in preventing a former tenant's mail from arriving at your property after they have moved out:

  • Contact the Post Office: Contacting the post office and asking for mail forwarding for the former tenant is the easiest way to handle the situation. If you have the tenant's name and forwarding address, please include it. After the tenant leaves, the post office will reroute any leftover mail for up to a year.

  • Put “Return to Sender” on Outgoing Mail: Mail addressed to the former tenant should be marked "Return to Sender" and placed back in the mailbox. The mail sent to your property will be returned to its original sender by the postal service once they receive it.
  • Make Direct Contact with Businesses and Organizations: Make contact directly with any businesses or institutions that deliver mail to your property. Ask them to stop mailing to the former tenant's address and correct their records.

Can I Open A Former Tenant’s Mail?

You are not permitted to read or destroy the mail of a previous tenant. Federal regulations prevent you from damaging, hiding, opening, or embezzling mail that isn’t addressed to you.

Don't worry if you accidentally open a former tenant's mail! Most likely, you won't pay. Resealing the envelope, writing "return it to the sender," and placing it back in the mailbox is the best course of action in this situation.

Even while it's against the law to discard or dispose of someone else's mail, you, the landlord, are not obligated to keep the mail you receive for the former tenant for a lengthy amount of time.

Contacting tenants to request that they pick up their mail and update their shipping address is the best line of action.

Can I Fill Out a Change of Address Form for My Former Tenant?

Completing a former tenant's change of address form is not a smart idea. Unauthorized form filling on behalf of another person is regarded as a federal offense.

Such forms can only be filed by authorized persons, such as executors, guardians, or authorized agents. Rather than trying to change the address on the former tenant's behalf, try getting in touch with the post office directly and requesting mail forwarding.

How Can UPS Help?

In order to handle tenants' mail, the United States Postal Service (USPS) is essential. When a tenant moves or passes away, they have procedures in place for handling letters. If there are no endorsements on a piece of mail, the USPS properly records them and disposes of it legally.

In the event that an endorsement is present, such "forward," the USPS will make an effort to identify the intended recipient and reroute the letter appropriately. In the event of a tenant's passing, they collaborate with the tenant's relatives to stop future mail delivery.

Landlords also have the option to use the USPS website to ask for the inclusion of mail that has been identified as "no longer at this address."

Importance of Having a Former Tenant’s New Address

It's essential to get your previous tenant's current address for business and legal purposes. It's necessary not only to return the tenant's security deposit within the legally mandated time frame, but also in the event that you ever wish to make a claim.

Should it come to that, filing a small claims lawsuit would necessitate delivering letters or legal notices. You need to know a tenant's current mailing address in order to get in touch with them or have a discussion.

Bottom Line

Being a landlord involves ongoing responsibilities, even after tenants move out. This article delves into the nuanced realm of handling former tenants' mail, offering essential guidance to landlords.

Legal complexities surrounding mail forwarding, marking "Return to Sender," and direct communication with businesses are explored. Notably, it stresses the illegality of opening or disposing of a former tenant's mail, emphasizing the importance of following proper procedures.

State Property Management stands out as a reliable partner, providing expert assistance in tenant relations. Our services not only ensure compliance with federal regulations but also streamline the entire process, showcasing a commitment to maintaining positive landlord-tenant relationships.

If you are looking for comprehensive support in navigating these intricacies while prioritizing legal compliance and peace of mind, consider reaching out to State Property Management—an experienced ally in managing all facets of tenant interactions.

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