We define an EMERGENCY as a situation which presents a health and safety danger to people or property.
There are few emergencies. However, should you have a maintenance emergency you can call our office 24 hours a day at 407-288-8283. If you have a valid emergency, someone will contact you as soon as possible to assist you. Stay by your phone and off the line. (Examples of emergencies are flooding, heater not working, fire, gas odors, etc.) NOTE: Non-emergency calls will be handled the next business day. We prefer all maintenance requests to be in writing through your tenant portal, with the exceptions of emergencies. For fire, medical, or natural disasters, call 911 first!